Marco Polo Project Website Privacy Statement

Throughout this Website Privacy Statement, reference to your ‘personal information’ means information which identifies you as an individual, or from which your identity can be reasonably ascertained. Your home address, home telephone number and email address are examples of personal information.

This is a notice to inform you of our policy about the information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you as an individual (“personal information”), or from which your identity can be reasonably ascertained. Your home address, home telephone number and email address are examples of personal information. In the context of the law and this policy, “process” means collect, store, transfer, use or otherwise act on information.

We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. We undertake to preserve the confidentiality of all information you provide to us. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Marco Polo Project is a charity organisation registered at 508/115 Swanston Street, Melbourne 3000, Victoria, Australia. Our ABN is 14-150 795 994. As a small organisation servicing a global community, we understand that some of our users will be citizens and residents of the EU, and as such, that we must comply with the EU General Data Protection Regulation (GDPR). This requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at

The site was developed in 2012, and subsequently updated. We are currently working on a new platform where the content of the site. Launch of this new platform is expected in mid-2018, and this new platform will not hold any personal information. The current update to the privacy statement is intended to ensure that you are properly informed about your rights in the meantime.

Any changes to this Website Privacy Statement will be posted on the Marco Polo Project Magazine website (hereafter “the site”). We encourage you to review this Statement from time to time. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

The following information pertains to your privacy and the site.

1.1.1 Anonymous Access to this Website
You have the right and possibility to access and browse the site without disclosing personal information. We will only collect personal information from you with your consent, when you register on this website.

1.1.2 Collection and Use of Personal Information
We do not collect or use personal information except that which you choose to provide in the subscription process, in email messages, when writing a translation, or in comments.

When you contact us, whether through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our operations. We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

If you provide us with personal information about someone else, for example in an email message or comment, you must tell them about our website privacy statement and ensure that they do not object to their personal information being disclosed to us.

We may not be able to provide the full range of services through the site if we are not provided with the information outlined above.

1.1.3. Information We Collect Automatically

The site collects some information about you automatically. We specifically keep a record of the times when you log into our website.

1.1.4 Information provided on the understanding that it will be shared by a third party

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people. The main examples include posting a comment to an article or inserting your biography when you register.

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. We do not specifically use this information except to allow it to be displayed or shared.

We do store it, and we reserve a right to use it in the future in any way we decide.

Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time. Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at info @

1.1.5 Disclosure
We will only disclose your personal information in accordance with this privacy statement, or where we otherwise have your consent or if we are required to do so or are authorised by law.

1.1.6 Access and Correction
You may apply to the Marco Polo Project to access, correct or update your personal information. To obtain a copy of any information that is not provided on our website you may send us a request at info @ After receiving the request, we will tell you when we expect to provide you with the information.

1.1.7 Removal

If at any time you wish us to remove personally identifiable information from our website, you may contact us at info @ This may limit the service we can provide to you.

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

1.1.8 Retention 

Except as otherwise mentioned in this privacy policy, we keep your personal information only for as long as required by us:

  1. to provide you with the services offered by our website – in particular access to our bilingual translation interface.
  2. to comply with other law, including for the period demanded by our tax authorities;
  3. to support a claim or defence in court.

1.1.9 Internet Security
There are risks associated with transmitting information over the internet. We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the internet can be guaranteed as completely secure. While we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us, therefore you do so at your own risk.
If you are concerned about conveying sensitive information to the Marco Polo Project over the internet, you may prefer to contact us by mail or telephone.

1.1.10 Data Security
Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss, and from unauthorised access, modification or disclosure.

1.1.11 Linking to other Websites
The Marco Polo project website may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

1.1.12 Complaints regarding content on our website

Our website is a publishing medium, and offers the possibility of collaborative translation. Anyone may register or  publish information about himself, herself or some other person – and input translation. We attempt to moderate user generated content, but we are not always able to do so as soon as that content is published. If you complain about any of the content on our website, we shall investigate your complaint. If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

2. Hosting services 

For hosting purposes, we use Serversaurus, a hosting company located in Australia. The hosting services we use are for the purpose of providing the following services:

  • infrastructure and platform services
  • computing capacity, storage and database services
  • security and technical maintenance services
  • we use to operate this online service

3. Complaints

If you are not happy with our privacy policy or have any other complaint, please tell us by email. Our address is info @ If a dispute is not settled, we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

We aimed to comply our privacy policy so as to comply with the law of Australia and other countries or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.


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